Gallery not working "No results"

I still have the problem. Is there no one to help me? Not even an EA employee?

I paid for the game when it was released, I own more than half of the expansions, I deserve as much as the other players to take full advantage of all the features of the game.

Please, I can't contact EA service, I would like someone to get back to me about this problem.

Hi, the same thing happened to me around 2 weeks ago. However, I use cc and think it is a cc-related issue. But my sister, who also plays the sims 4, uses cc and her gallery is working fine.

I have no idea why mine is not working. I am currently using a 50/50 method to identify the issue but when I have found the issue, I realise there is more cc that causes the problem to arise again.

How do you contact EA Support or Maxis?

Hello @estherigbinosa 
The best solution I can provide you to easily check if the problem comes from the CC would be to simply uninstall them for a moment and see if your problem persists.
That way you will easily know if the CC is responsible for this.

Otherwise unfortunately, I have no way to contact EA Support or Maxis, my problem persists and I don't know what to do.