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Xemisa2World's avatar
Xemisa2World
Rising Adventurer
9 months ago

Game crashes when loading household

@S1llyKittiez This is happening to me on PS4. (So, no mods or CC, of course.) My Sims do appear, but it will not let me play. Instead, when I select the household, the game crashes. I was also in Newcrest. This problem began after Update/Patch 2.02 and downloading Life or Death pre-order.

Edit By Crinrict: Split from other thread, Adjusted Titel

7 Replies

  • Xemisa2World's avatar
    Xemisa2World
    Rising Adventurer
    9 months ago
    @crinrict Hello, thank you. Please help! In this save file, I only had one family in Newcrest. This is the family used for the Reaper's Rewards Event. I think the crashing has something to do with patch 2.02. I had the game running again before this patch, but now it's crashing. Also, in case it is relevant, I am having CAS Mode issues (game crashes in CAS/Library/Gallery) and that is new for this console. Before this patch, CAS Mode, the Library, and the Gallery were *never* an issue on this PS4. If anyone can help, it would be greatly appreciated! I have USB back-ups from September of this year, before the Reaper's Event (and also 2 made during the Reaper's Rewards) but I am worried about losing the Rewards if I overwrite the User Data.
  • crinrict's avatar
    crinrict
    Hero+
    9 months ago
    @Xemisa2World If you have general crashing issue, it might be best to post in the console forum for help. I don't really know how to troubleshoot with.

    Only thing I can help with is if it's a specific issue with that lot.
  • Xemisa2World's avatar
    Xemisa2World
    Rising Adventurer
    9 months ago
    @crinrict Thank you. I posted there about the game crashing. I have an additional reply here which is about Newcrest, in case there is a current issue with the neighborhood. The new patch on Thursday helped a little, but something crashed my game after about 1-3 hours of gameplay. My game was working for a while (the aforementioned 1-3 hours). The specific action that may have suddenly crashed the game this time (after Thursday fix) was clicking on a (community lot) snapdragon plant in Newcrest. (The same plant was glitched/missing at around Week 2 of Reaper's Rewards Event for some reason). As soon as that happened, the game crashed! I lost progress on my Reaper's Rewards saved game. So, if I can get the game running again, I still have to replay several hours in order to create or obtain a Death Flower. That's what I was working on when it crashed today. The glitchy snapdragon plant is in Newcrest, near the Tranquil Crescent lot. There is a lily plant and a snapdragon plant near some rocks. The game crashed after clicking on the snapdragon and went to a blue screen.
  • crinrict's avatar
    crinrict
    Hero+
    9 months ago
    @Xemisa2World You can buy a death flower through the phone.

    Could you post a pic of the exact location ? Can you duplicate the crash with the same flower on a new save ?
  • Xemisa2World's avatar
    Xemisa2World
    Rising Adventurer
    9 months ago

    Hello, thank you for the message. I was worried about ordering a Death Flower because of how many times I have lost progress and I have had to replay this part of the challenge. I am guessing that I would only be able to order it once? Maybe if the game works again, I can try ordering the flower instead of doing things the long way.

    The game is currently down, so this is the best screenshot I have at the moment. I hope I can get it working again. This is in Newcrest, near the Tranquil Crescent lot. There were 2 plants, a lily and snapdragon. The snapdragon glitched before a few weeks ago and seemed normal again after a patch. However, my game shut down, went to a blue screen, and logged me out of PS4 network right after clicking on it. I was shocked.

    I am wondering if this could be Sims 4 glitches and also an issue with the console (and/or internet connection), so I may have many things to troubleshoot. 

    This has never happened while playing any other game before!

    I will attempt to get Sims 4 working properly again. I have some obstacles with sending large files, but will try to do so if I can.

  • crinrict's avatar
    crinrict
    Hero+
    9 months ago
    @Xemisa2World You can always get another through buydebug. I don't know if you can buy multiple. The option was removed for me when I finished all the tasks.

    Maybe it's an issue with the save. Hard to tell and since you're on console I can't take a look at your save.