how can i get The Sims 4 Happy at Home Login Event rewards?
I just miss one day login and now i can't get the final reward? how can I get in touch with EA in stead of finding help in the stupid community
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHi @patrickwong93,
In the article 'Events are Coming to The Sims 4', it says this:
@EA wrote:
What happens if I join the Event late?
There's plenty of time during the Event to jump in if you are coming in late. Each day you launch the game counts as a login to unlock the next available reward. If you come in late to the Event there's still time to catch up, but it will take 8 days of logins to unlock all of the rewards. We've provided an extra week to login and claim those remaining rewards.
Can you see a timer listed under the event login rewards? Can you pop up an image of what you're seeing please?
- EA_Lanna
EA_LannaCommunity Manager
Community ManagerHi @patrickwong93,
I see, thanks for sharing that. The Happy at Home Login Event was set to run for 4 weeks with an extra week at the end to login and claim any missing rewards before the event ended. If it's no longer appearing for you, it's likely the events wrapped up.
- EA_Lanna
@EA_Lanna So how can I get back the reward? Do you know its frustrating that i can't get my last reward. The event sucks and this platform seems useless to me for asking any help.
THIS AHQ REALLY USELESS. EA DO NOT CARE THE PLAYER OF THE GAME. NO CUSTOMER SERVICE PROVIDED AND ONLY A USELESS FORUM FOR ME TO SEEK HELP. THAT'S INSANE.
Can anyone tell me how to get in touch with EA?
@EA_Lanna I am asking the question why I cannot get the final reward item. But nobody giving me a reason and nobody is trying to help me to fix this problem!!
(CM: Posts shared in a row have been merged. Check out this post for tips on how to edit and add more to a post.)
- EA_Lanna
Hi @patrickwong93,
I completely understand how disappointing it is to miss out on the event rewards. This was a limited timed event and unfortunately, there's no way to complete the event now that it's ended to get the remaining rewards. I'm sorry, I wish I had better news for you.
I'm also sorry to hear you're disappointed with Answers HQ. It might help to know that Answers HQ is a player helping player forum; a community where players come together to help each other by sharing suggestions and knowledge. Everyone does their best to support each other here and staff add their recommendations where they can too. If you'd like to connect with our support team, they have created a guide to help share how they can be reached for more assistance:
Take care,
- EA_Lanna
@EA_Lanna this is ridiculous! why don't EA just extend the event period or just simply make the event exist forever. The link you provided do not have any direct link for me to reach EA support.
Obviously you do not understand how I disappointed at EA. The event sucks ,how can you just let me join the login event and don;t let me to claim the last reward.
