How to report someone
I have found a custom content creator, who has all their content behind a paywall. SimGuruDrake has posted to the sims forums back in 2017 this: "Good morning folks! So I've been alerted to this ...
Forum Discussion
@Ashunerax I've reported that you are having issues with the form and your post about it. You are not the first to say there was an issue with it. Please be patient as it's looked into.
Thank you!
EA_LeelooEA Staff (Retired)
Hey there @Ashunerax,
Just checking in, are you still unable to create a case via help.ea.com?
If so, just to confirm that I got that right: you tried to submit a case on both Chrome and Microsoft Edge but were unable to on both browsers.
When you say "it refuses to go forward," what exactly happens? Are you getting an error message, an infinite loading screen, does the page freeze ...?
And you said you tried general troubleshooting steps already: clearing the browser cache, history, and cookies. Have you also tried submitting a case in incognito mode by any chance?
- Leeloo
- @EA_Leeloo Hey, my browser does not get through the "We're creating your case. Sit tight and stay on this page." screen.
Incognito mode did not change the issue.
I'll let the browser sit on this for the next few hrs but I very much doubt that'll change the result.
Hi! I'm also having trouble reporting a creator who has paywall blocked all of their cc on Patreon. The contact EA form doesn't have the selections specific to this situation. EA's report players page is also not useable for this problem.
Thanks!
