6 years ago
June 2nd Sims 4 Update
Does the update just automatically get done through Origin or do I have to physically have to do something?
- 6 years ago
@Josafana_cerda What exactly do you mean when you say the game isn't working? This is one common known issue:
https://answers.ea.com/t5/Bug-Reports/CURRENT-ISSUE-PC-MAC-XB1-PS4-June-3-Patch-crash/td-p/9167748
If you think that might be your issue too, please confirm by testing with no mods or custom content in your user data folder; if you let me know it's the same, I can merge your post into that master thread.
Otherwise, please describe the issue in more detail: when the game stops working, whether you see any error codes, whether your computer crashes as well, etc.
The game is not even opening. I mean, when I press 'play' in the origin plataform it doesn't charge at all (just a white screen)
Im not using mods or anything like that
@Josafana_cerda Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/