I would like the see the issue [OPEN] [PS5] Sims 4 freezing Patch 1.39 get fixed with the next patch.
A lot of players on the PS5 cannot play this game at all, it freezes as soon as you load into a world. It is impossible to even get to a household. A lot of players (me included) have spend a lot of money of the DLC packs as well. It has been broken for a while now.
Sorry to say, but if this would be an issue on the PC it already would have been fixed. Console players always get the short end of the stick.
Or at leat undo patch 1.39 for the PS5, so we can play.
EA Staff[@LeissaMyst and @AquaBeaver I moved your replies to this discussion thread as they belong here a little more]
@LeissaMyst I believe the bug you're mentioned is covered by "Sim Profile not opening after Learning (Dis)Likes/LUIE occurring".
As mentioned, while we are hoping to be able to solve by the next patch, depending on the complexity of the bug this may not be possible.
If this bug isn't covering the issue you're facing, please check the bug forum and see if your problem is listed, and if not, please submit a bug report.
@AquaBeaver Since that bug is notated as [OPEN], this means we're aware of the issue. The Laundry list only denotes the top community concerns, while we're aiming to prioritize these bugs, it does not mean we're not working on other open bugs and issues. Unfortunately, we can't provide further info on the status of this bug, but I assure you, we're aware of it 🙂
I wish it was like the old days...where you give a error log and everything's fixed in two or three days; but that's enough complaining out of me, thank you for your insight. I digress, I'm from an older generation of gamer, and I have experience with testing programs, and such (albeit nobody makes much of a profession off that these days, best I can manage is some virtual currency for a commission here or there lol), so forgive me if I get a bit frustrated, know that it's not as much frustrated AT you as WITH you, because I understand better than some people what it's like to have people waiting for their stuff to be fixed, as the person responsible to fix it; So just try not to read too much into my thoughts with this bug. I'm trying my best to be patient, because that's the only thing that really helps.
TL/DR: Thank you for everything, and sorry if I'm frustrated at the timing of the process.
Kinda sad to read that the game not working at all on the PS5 is not in the "top community concerns".
You can't even load into a household. :-/
But hopefully it will be fixed in a few months.
I feel like Console-only bugs are utterly deprioritzed here. To an extreme.
Snowboarding has been broken since November on PS4. NOVEMBER!
https://answers.ea.com/t5/Bug-Reports/OPEN-XB-PS-SE-Slopes-not-unlocking-beyond-easy/td-p/9844287
That's 7 months. Sure it says 'Open' but really? 7 months? One of the main features broken in a dlc? I refuse to believe this wouldn't have been fixed by now if it affected PC.
This one took a YEAR:
Again, console only bug. If you can't fix the bugs, then please, at least communicate. I'm not going to pretend I know precisely how complicated these bugs are for you (Seriously though? Pointer trapped in a dialog box? A year?) - but the appearance is that you're not doing anything and/or don't care.
@Jherad777
It for sure feels like the don't care about console-only bugs.
Hope it it is not true though, and they are working on it. Who knows.
It is kinda sad they release new musical festivals ingame only for a limited amout of time to be enjoyed, and then PS5 players cannot even login to a household. Basicly I can only watch that content looking on YouTube watching PC players play with the thing. At the moment The Sims 4 on PS5 is in a worse state then Cyberpunk 2077 (or Cyberbug in console terms) when it released on the PS4. And that game actually got removed from the PSN Store by Sony. While in fact Cyberpunk did boot up, and I could play it with some graphical annomalies/lagging.
While with The Sims 4 freezes solid at the world menu.
I read about that snowboarding bug, that is kinda sad that one is broken for such a long time as well. I don't have that pack, but since a snowboarding Sim is the image of that pack I would also expect that part too work. Hope that issue will be fixed soon as well. We shoudl deffinitly create some awareness that console players are custumers and fans too.
