@Simmer_Debbie82 , I thought the grocery delivery came with the latest update, but it probably came with the Cottage Living EP. Both the patch and the EP came out in the same week. Sorry about any confusion. But I think if you have the Zoomers meal delivery, then you should have the grocery delivery service. 🤔
I only mentioned the doors to explain what happened in my game... my point was really to show that if there isn't a nearby surface the game recognizes as a suitable place to put the delivery down, the delivery might disappear. I mentioned the doors because one of mine was accidentally set to the garage where I didn't have any tables to put the delivery on, so the delivery guy motioned like he was placing it on the ground , but it disappeared. When I fixed the door to the right one, he went to that door, so there was a place nearby for him to place the delivery on , and there was no problem!
About the pizza, what happened to you used to happen to me all the time when the game first was released back in 2014! This was the first time I was actually able to get my pizza. So it is still possible to get pizza, but there does seem to be a bug that prevents it from always working. 😥
Did you see the links to the Bug Reports in @puzzlezaddict 's post above? 🤔 There is one for the pizza issue and one for the Zoomers issue.
If these sound like your problems, please click the Me Too button at the bottom of the first post and feel free to add your experience in a reply!