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GothicRat23's avatar
GothicRat23
Rising Newcomer
4 months ago

Missing Pride Update Items

My items from the Sims 4 pride update are missing! When it came out, I was excited and put them in my latest build. I saved it and exited the game as usual, the next day I was told there were items I didn't own and they disappeared! I restarted the app and did app recovery, but nothing seemed to work.

No, I didn't delete any files for it to disappear. I get the Sims 4 through Steam and buy packs through Steam and the EA app. I'm so confused as to why this happened, has anyone else encountered this?

5 Replies

  • Hi  GothicRat23 

    try the following:

    • Close the game
    • Move this folder to the desktop: Documents > Electronic Arts > The Sims 4 > content
    • Start the game. You will be prompted to download the SDX again. Do that
    • Restart the game again.
  • Have tried the suggested fix multiple times and I am still unable to see the update. 

  • crinrict's avatar
    crinrict
    Hero+
    3 months ago

    What platform are you on ? What's your game version ?

  • honeygirl2978's avatar
    honeygirl2978
    Rising Newcomer
    3 months ago

    On pc and game version 1.111.102.1030.

    I have another copy of sims that's version 1.113.277.1030. 

    I have no option to update.