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nikoleta002's avatar
nikoleta002
2 years ago

My game is stuck on loading screen after i selected a household

Hi i need help with something. Hello, I hope someone can see this comment and help me. So my game is opening just fine but when I click to open a household (any household) it's stuck on loading scree...
gameplay issue
crinrict's avatar
crinrict
Hero+
2 years ago
@nikoleta002 Did you test without mods/cc ? They get outdated with patches and you need to regularly update them.
nikoleta002's avatar
nikoleta002
2 years ago

Hey! Yes I tried opening my game without mods/cc and it's still stuck on loading screen... 

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @nikoleta002


    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    Best is to delete the ones you have, then trigger the error and check if new ones are created.

    If that is the case, please upload them to a new post in this thread.

    Please either create a .rar file to upload or copy/paste the content into your post.

    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.
    • nikoleta002's avatar
      nikoleta002
      2 years ago

      Hi! i do have LastException files in The Sims 4 file. i deleted it and it created a new file, so i am sending it here. if you have trouble opening it, please let me know.

      • crinrict's avatar
        crinrict
        Hero+
        2 years ago
        @nikoleta002 Please move your mods folder to the desktop, delete Documents > Electronic Arts > The Sims 4 > localthumbcache, repair your game and then trigger the error again and provide the LE on a vanilla game.

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