Help! After updating my game on 3/17/26, my game won’t even launch. And if it does decide to launch, it won’t allow me to save, play, or exit the game without force quitting. I do not play with any mods or custom content, and repairing the game did not work. What should I do?
I'm having the same issue. My game won't launch. No mods. Since I had to delete mods for the update I was going to take the opportunity to download two more packs, but I can't even type in my credit card info to buy the packs. My keyboard works for all other apps on my computer but for some reason can't type in EA.
The exact same thing for me. Except my sims picture that's usually in the bottom left was also missing.
I went to restart my game and it said there was an update. After reading the details of the update I decided to go offline for now. When I restart the game, 2 sims from my current household are bald and 2 are not wearing shirts! When I click on "Load Game", it says it needs to verify I have the game packs (see screenshot). WHAT THE H*LL HAPPENED?!?!?
Can you share some more details what happens ? Do you get any error messages or what happens when you try to launch/save ?
