My sim won't eat

Hi there, 

I am having struggles in game since my sim is not eating or cooking. Every time I try to get my sim to eat I click on the food and only 'clean up' appears. The option to eat doesn't appear. Moreover, my sim cannot cook as the cooking interaction doesn't work. Does anyone know how to fix this? My sim's hunger is depleting and she is uncomfortable all the time as a result. 
I do not have any CC or mods downloaded so I don't think it is a CC or mod related issue.


Thanks so much in advance 🙂