My sims are having to buy entry into the business they work at

This is my first time playing a sim that does not live on the small business venue they work at. I traveled to the venue where the business is and where the owner lives, to find out that I still have...

gameplay issue

tismsimulation

Rising Rookie

1 month ago

Not a penthouse, just a two floor apartment. I've since moved the household to a penthouse but when I was playing in the apartment, as the business owner, the customers could reach the kiosk just fine. It was only when I switched to playing as an employee that things got weird.