New R&L Expansion not loading in game.
I pre-ordered the new Royalty and Legacy pack around 8 this morning, updated my game about 30mins before the pack released. The pack isn't showing up in game. It's saying it's unavailable for purchas...
Forum Discussion
Aikodabratt aflogel07 ILN22 Artemis_14155 JennReyn78 If you're still seeing this issue, please clear the EA App's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
and repair the game (again, if you have already). In the EA App, the option is under Sims 4 > Manage; in Steam, it's called "verify integrity of game files" and is under Sims 4 > Properties > Installed Files.
If this doesn't help, please state where you bought the pack. If it was directly from EA, go to ea.com, sign in, open Account Settings > Payment & Wallet > Order History, and list the status of your order: Completed, Processing, or Failed.
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