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missnickkie's avatar
missnickkie
New Traveler
7 years ago
Solved

Photos black/missing image (wall & inventory)

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.46.18.1020 What...
  • missnickkie's avatar
    missnickkie
    7 years ago

    @SimQARobo @SimGuruIcarus

    I reset the Sims 4 folder using instructions for another issue and it worked perfectly. My sims pictures appear in full detail and all has been restored in my sims life. If this issue arises with another simmer this could be a viable solution. I included this link that I used below.

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    Thank you all for the continued assistance - I appreciate it so very much.

    Happy Holidays!! 

    Nicole