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l0calsassym1ssy's avatar
l0calsassym1ssy
Seasoned Novice
5 hours ago

Pie Menu not opening when clicked

I don't know if this should be in this topic but upon fixing my game and removing some mods to create space, I've found that I can't open the Pie menu. I found this last exception bug report (attached) but I have no idea what any of it means. Can someone explain it to me so I can find the problem and resolve it?

2 Replies

  • The report:

    <?xml version="1.0" ?><root>

    <report><version>2</version><sessionid>c08025dd22c4769e69c3dfb1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-03-25 13:17:56</createtime><buildsignature>Local.Unknown.Unknown.1.122.218.1030-1.200.000.699.Release</buildsignature><categoryid>(AS)gamedata.Gameplay.InteractionMenu::InteractionCategory</categoryid><desyncid>c08025dd22c4769e69c3dfb1</desyncid><systemconfig/><screenshot/><desyncdata>Error: Failed to locate category info for interaction category with key: 18439983704429426159&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionCategory/Create()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/FetchCategory()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/PopulateMap()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/GenerateTree()&#13;&#10; at widgets.Gameplay.PieMenu::PieMenuMain/HandlePieMenuCreate()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=15426&#13;&#10;Client Session Time: 59.80&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,667,1,6173&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 4050 Laptop GPU 32.0.15.6626, GUID: 12A38ADE-EFF2-11EF-B2CE-9301308E4527&#13; &#10;</desyncdata></report>

    <report><version>2</version><sessionid>c08025dd22c4769e69c3dfb1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-03-25 13:17:57</createtime><buildsignature>Local.Unknown.Unknown.1.122.218.1030-1.200.000.699.Release</buildsignature><categoryid>(AS)gamedata.Gameplay.InteractionMenu::InteractionCategory</categoryid><desyncid>c08025dd22c4769e69c3dfb1</desyncid><systemconfig/><screenshot/><desyncdata>Error: Failed to locate category info for interaction category with key: 18439983704429426159&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionCategory/Create()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/FetchCategory()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/PopulateMap()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/GenerateTree()&#13;&#10; at widgets.Gameplay.PieMenu::PieMenuMain/HandlePieMenuCreate()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=15504&#13;&#10;Client Session Time: 59.80&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,667,1,6173&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 4050 Laptop GPU 32.0.15.6626, GUID: 12A38ADE-EFF2-11EF-B2CE-9301308E4527&#13; &#10;</desyncdata></report>

    <report><version>2</version><sessionid>c08025dd22c4769e69c3dfb1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-03-25 13:17:57</createtime><buildsignature>Local.Unknown.Unknown.1.122.218.1030-1.200.000.699.Release</buildsignature><categoryid>(AS)gamedata.Gameplay.InteractionMenu::InteractionCategory</categoryid><desyncid>c08025dd22c4769e69c3dfb1</desyncid><systemconfig/><screenshot/><desyncdata>Error: Failed to locate category info for interaction category with key: 18439983704429426159&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionCategory/Create()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/FetchCategory()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/PopulateMap()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/GenerateTree()&#13;&#10; at widgets.Gameplay.PieMenu::PieMenuMain/HandlePieMenuCreate()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=15522&#13;&#10;Client Session Time: 59.80&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,667,1,6173&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 4050 Laptop GPU 32.0.15.6626, GUID: 12A38ADE-EFF2-11EF-B2CE-9301308E4527&#13; &#10;</desyncdata></report>

    <report><version>2</version><sessionid>c08025dd22c4769e69c3dfb1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-03-25 13:17:58</createtime><buildsignature>Local.Unknown.Unknown.1.122.218.1030-1.200.000.699.Release</buildsignature><categoryid>(AS)gamedata.Gameplay.InteractionMenu::InteractionCategory</categoryid><desyncid>c08025dd22c4769e69c3dfb1</desyncid><systemconfig/><screenshot/><desyncdata>Error: Failed to locate category info for interaction category with key: 18439983704429426159&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionCategory/Create()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/FetchCategory()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/PopulateMap()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/GenerateTree()&#13;&#10; at widgets.Gameplay.PieMenu::PieMenuMain/HandlePieMenuCreate()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=15557&#13;&#10;Client Session Time: 59.80&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,667,1,6173&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 4050 Laptop GPU 32.0.15.6626, GUID: 12A38ADE-EFF2-11EF-B2CE-9301308E4527&#13; &#10;</desyncdata></report>

    <report><version>2</version><sessionid>c08025dd22c4769e69c3dfb1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-03-25 13:17:58</createtime><buildsignature>Local.Unknown.Unknown.1.122.218.1030-1.200.000.699.Release</buildsignature><categoryid>(AS)gamedata.Gameplay.InteractionMenu::InteractionCategory</categoryid><desyncid>c08025dd22c4769e69c3dfb1</desyncid><systemconfig/><screenshot/><desyncdata>Error: Failed to locate category info for interaction category with key: 18439983704429426159&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionCategory/Create()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/FetchCategory()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/PopulateMap()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/GenerateTree()&#13;&#10; at widgets.Gameplay.PieMenu::PieMenuMain/HandlePieMenuCreate()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=15592&#13;&#10;Client Session Time: 59.80&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,667,1,6173&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 4050 Laptop GPU 32.0.15.6626, GUID: 12A38ADE-EFF2-11EF-B2CE-9301308E4527&#13; &#10;</desyncdata></report>

    <report><version>2</version><sessionid>c08025dd22c4769e69c3dfb1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-03-25 13:17:58</createtime><buildsignature>Local.Unknown.Unknown.1.122.218.1030-1.200.000.699.Release</buildsignature><categoryid>(AS)gamedata.Gameplay.InteractionMenu::InteractionCategory</categoryid><desyncid>c08025dd22c4769e69c3dfb1</desyncid><systemconfig/><screenshot/><desyncdata>Error: Failed to locate category info for interaction category with key: 18439983704429426159&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionCategory/Create()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/FetchCategory()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/PopulateMap()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/GenerateTree()&#13;&#10; at widgets.Gameplay.PieMenu::PieMenuMain/HandlePieMenuCreate()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=15609&#13;&#10;Client Session Time: 59.80&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,667,1,6173&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 4050 Laptop GPU 32.0.15.6626, GUID: 12A38ADE-EFF2-11EF-B2CE-9301308E4527&#13; &#10;</desyncdata></report>

    <report><version>2</version><sessionid>c08025dd22c4769e69c3dfb1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-03-25 13:17:59</createtime><buildsignature>Local.Unknown.Unknown.1.122.218.1030-1.200.000.699.Release</buildsignature><categoryid>(AS)gamedata.Gameplay.InteractionMenu::InteractionCategory</categoryid><desyncid>c08025dd22c4769e69c3dfb1</desyncid><systemconfig/><screenshot/><desyncdata>Error: Failed to locate category info for interaction category with key: 18439983704429426159&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionCategory/Create()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/FetchCategory()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/PopulateMap()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/GenerateTree()&#13;&#10; at widgets.Gameplay.PieMenu::PieMenuMain/HandlePieMenuCreate()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=15699&#13;&#10;Client Session Time: 59.80&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,667,1,6173&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 4050 Laptop GPU 32.0.15.6626, GUID: 12A38ADE-EFF2-11EF-B2CE-9301308E4527&#13; &#10;</desyncdata></report>

    <report><version>2</version><sessionid>c08025dd22c4769e69c3dfb1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-03-25 13:17:59</createtime><buildsignature>Local.Unknown.Unknown.1.122.218.1030-1.200.000.699.Release</buildsignature><categoryid>(AS)gamedata.Gameplay.InteractionMenu::InteractionCategory</categoryid><desyncid>c08025dd22c4769e69c3dfb1</desyncid><systemconfig/><screenshot/><desyncdata>Error: Failed to locate category info for interaction category with key: 18439983704429426159&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionCategory/Create()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/FetchCategory()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/PopulateMap()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/GenerateTree()&#13;&#10; at widgets.Gameplay.PieMenu::PieMenuMain/HandlePieMenuCreate()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=15732&#13;&#10;Client Session Time: 59.80&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,667,1,6173&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 4050 Laptop GPU 32.0.15.6626, GUID: 12A38ADE-EFF2-11EF-B2CE-9301308E4527&#13; &#10;</desyncdata></report>

    <report><version>2</version><sessionid>c08025dd22c4769e69c3dfb1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-03-25 13:18:00</createtime><buildsignature>Local.Unknown.Unknown.1.122.218.1030-1.200.000.699.Release</buildsignature><categoryid>(AS)gamedata.Gameplay.InteractionMenu::InteractionCategory</categoryid><desyncid>c08025dd22c4769e69c3dfb1</desyncid><systemconfig/><screenshot/><desyncdata>Error: Failed to locate category info for interaction category with key: 18439983704429426159&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionCategory/Create()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/FetchCategory()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/PopulateMap()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/GenerateTree()&#13;&#10; at widgets.Gameplay.PieMenu::PieMenuMain/HandlePieMenuCreate()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=15772&#13;&#10;Client Session Time: 59.80&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,667,1,6173&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 4050 Laptop GPU 32.0.15.6626, GUID: 12A38ADE-EFF2-11EF-B2CE-9301308E4527&#13; &#10;</desyncdata></report>

    <report><version>2</version><sessionid>c08025dd22c4769e69c3dfb1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-03-25 13:19:11</createtime><buildsignature>Local.Unknown.Unknown.1.122.218.1030-1.200.000.699.Release</buildsignature><categoryid>(AS)gamedata.Gameplay.InteractionMenu::InteractionCategory</categoryid><desyncid>c08025dd22c4769e69c3dfb1</desyncid><systemconfig/><screenshot/><desyncdata>Error: Failed to locate category info for interaction category with key: 18439983704429426159&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionCategory/Create()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/FetchCategory()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/PopulateMap()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/GenerateTree()&#13;&#10; at widgets.Gameplay.PieMenu::PieMenuMain/HandlePieMenuCreate()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=22907&#13;&#10;Client Session Time: 59.80&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,667,1,6173&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 4050 Laptop GPU 32.0.15.6626, GUID: 12A38ADE-EFF2-11EF-B2CE-9301308E4527&#13; &#10;</desyncdata></report>

    <report><version>2</version><sessionid>c08025dd22c4769e69c3dfb1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-03-25 13:19:12</createtime><buildsignature>Local.Unknown.Unknown.1.122.218.1030-1.200.000.699.Release</buildsignature><categoryid>(AS)gamedata.Gameplay.InteractionMenu::InteractionCategory</categoryid><desyncid>c08025dd22c4769e69c3dfb1</desyncid><systemconfig/><screenshot/><desyncdata>Error: Failed to locate category info for interaction category with key: 18439983704429426159&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionCategory/Create()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/FetchCategory()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/PopulateMap()&#13;&#10; at gamedata.Gameplay.InteractionMenu::InteractionMenuData/GenerateTree()&#13;&#10; at widgets.Gameplay.PieMenu::PieMenuMain/HandlePieMenuCreate()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=22971&#13;&#10;Client Session Time: 59.80&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,667,1,6173&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 4050 Laptop GPU 32.0.15.6626, GUID: 12A38ADE-EFF2-11EF-B2CE-9301308E4527&#13; &#10;</desyncdata></report>

    </root>