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Re: After game update6/10, i cant find my saved files
Hi, this happened to me as well on a Windows laptop ☹️
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@Abbie173 Does three game saves sound about right or do you think you had more saves than that? (Lol I have 22... I really need to go through some of those!) Also, do those files look like this:
Slot_0000000a.save
or this?
Slot_0000000a.save.ver0
Like do they have a ".ver0", ".ver1", etc., at the end of the filename?
We can also check to see where your game is looking when it checks for game saves. Sometimes after a patch update the game will decide to create a new user folder in a different location like the Cloud (i.e. OneDrive). It won't find your old saves if it is looking in the wrong place. There are a couple of ways we can check:
While in the main menu of your game, check your Game Options screen and the Screen Capture tab. Check the file path window where is says Location Path. It should look like this:
You can see from this screen that the Location Path my game is using for my Video Captures is:
C:\Users\Registered User\Documents\Electronic Arts\The Sims 4\Recorded Videos\
This is the location of my User folder & this is where we want it. Can you check this screen in your game and either write down the entire path and post it on here, or attach a screen shot of your Game Options like I have. Either way is fine.
@RandomBuzziness 3 is about right, i was the same but went on a deleting rampage lol
I was actually sorting out some of my documents so maybe i accidentally moved the EA folder?
So I have three files in my This PC EA folder:
Slot_00000002.save
Slot_00000002.save.ver0
Slot_00000002.save.ver1
And then in my OneDrive EA folder I have:
Slot_00000001.save
Slot_00000001.save.ver0
Slot_00000001.save.ver1
Slot_00000001.save.ver2
Slot_00000001.save.ver3
Slot_00000001.save.ver4
And those same files repeat a bunch of times but the 'date modified' changes
This is the location path for the video capture:
C:\Users\Owner\Documents\Electronic Arts\The Sims 4\Recorded Videos\
Thank you 🙂
@Abbie173 Just to confirm, you think it's possible that you accidentally moved or deleted your Electronics Arts\The Sims 4 folder at some point? When something like this happens the game will auto-generate all new User folders the next time you launch it. Since the folders are new there will not be any of your old saves in there.
Do you remember where you moved your old EA folder to? Can you try to find it? Even if it was deleted you might be able to find it in your Recycle Bin. If it's still around somewhere, all of your old saves might still be somewhere on your PC & we might be able to get them back in your game.
(EDIT: If you can't remember where it got moved to then there are a few things we can try to find it.)
There appears to only be one regular save file in your Saves folder, the Slot_00000002.save. I think the files with the same number but with the .ver0 and .ver1 at the end are just older versions of the same save. Do you see just one saved game in the Main Menu screen? If you want to see specifically where the game is looking for save files you can look here:
In your Load Game screen, hover over the little folder icon next to the household thumbnail. There will be a pop-up window with the file path of that save file and it will also tell you the specific filename. Like in this screen shot I am looking at the Slot_0000001e.save in my Documents\Electronic Arts\The Sims 4 Saves folder. That's the file that will load if I select it and play.
The save file in your OneDrive folder appears to be a different game. At the very least I think you might be able to recover that one (I'm still checking on this).
Hi @RandomBuzziness, yes it's possible that i moved the files ☹️ but i checked and they definitely aren't in the Recycle Bin. I think maybe i moved it from the 'This PC' EA folder to the 'One Drive' EA folder. Would i work if i just moved those files back to the 'This PC' EA folder?
In my 'This PC' EA folder it does seem to be older versions of the same save like you say, but in my 'One Drive' EA folder there seems to be different saves as they have different numbers after the 'Slot_0000000' part
There is just one saved game in my Main Menu screen but that's the new one i created after i had this issue because i just wanted to play lol
This is what it says after i hover over the saved game like you did in the screenshot you sent:
C:\Users\Owner\Documents\Electronic Arts\The Sims 4\saves\Slot_00000002.save
Thanks again for helping me try to solve this! 🙂
@Abbie173 The part where you hovered over the little folder icon looks good, that is what you want it to say.
The writing in your screenshot is kind of hard for me to read but it looks like there are several Sims 4 save files from earlier this year in that OneDrive folder. They are the files that are labeled as "SAVE File" in the "Type" column. If I am reading it correctly it looks like one of them is showing like this:
Name- Slot_0000001d.save, Date- 06/04/2020, Type- SAVE File
It looks like there might even be five of them in there? The game won't see them in this OneDrive folder because that is not your active User folder.
You can try copying just those files that are marked as "SAVE File" from your OneDrive back into your regular Documents/Electronic Arts\The Sims 4\Saves folder. Just copy & paste them do not cut & paste, we'll keep those OneDrive files as a backup for now.
Skip the very first one that looks like it's dated from 2016. I think it says Slot_0000001 and that's just an auto save from when you first started playing & the game won't read it anyway. Just copy & paste those 5 save files from 2020. Then restart your game & see if they appear in your Main Menu again.
I hope this helps & please let me know either way. Good luck :D
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