Re: [CURRENT ISSUE] Codes instead of text/ Blank text and bubbles

Did it happen again with the pools patch ? I also do not know of another solution other than to reinstall the game.

Hi Crinrict- yes this issue happened again with Pools. And once again completely unistalling and reinstalling was the only thing that worked and now all the pools related text looks normal. It's very odd, just trying to put this issue out there so hopefully they'll be able to identify what is causing it and prevent us who are affected have to reinstall every time a new 'additions' patch is released.

PS: I have for many years used your threads for troubleshooting so I want to say Thank You for all your hard work!!

Guess I'll be making a blog post about this.

It doesn't seem a mac issue at all since many have had it.

Did you by chance took a pic I could use (I know there are many around the net but I rather ask for permission to use)

@tinydancer114 Could you please check your PM. Click on the little envelope in the upper right corner.

I didn't take a pic- sorry. I also reinstalled yesterday so I'm unable to send the files. 

My game is in English (always has been). 

And reinstalling worked for you ?

Yes reinstalling worked perfectly, it all has the correct text now. 

Removing the strings file and repairing doesn't make a new version of it. The game won't start at all without it.  I'm using the English language version.  I did notice that my game generates exception files since the patch when I load a save now.

OK. Thanks. Guess I'll remove that from the list then.

Can you upload one ? Not sure if I can read them but worth a try.

Do you want them as a PM?

 ETA: Oh hang on, I included my strings file in the RAR I already sent you, if that helps!

Yeah, was talking to @mysticalmaid here. Sorry 🙂

No you won't. 

Just backup your user files: http://sims4.crinrict.com/en/2014/09/backups/

This enabled me to actually start up the game cause that wasn't working. But it didn't fix the code. Now the " Code " is just an empty space

Then you probably need to do a full reinstall

Instructions are on the first page.

so what i'm hearing is if we reinstall sims 4 , then all the problems will be resolved

?

It should fix this issue, yes.

You can use method 1 or 2 though.

Is there anything else I can do to fix this? I really want to avoid downloading it again. My internet is so bad it took 2 days to install a recent expansion pack. that was 1 game not the base game and 2 expansion I have with it.

If you try method one it should download everything (method 2 shouldn't either)

What language is your game in though ?

I'm really not happy with the lack of help for the game. I have had to resort to uninstalling and reinstalling everything. Firstly I'm losing everything since I cant backup as the exe files you said to back up don't exist in my game. There is absolutely no exe files just TS4 and TS4 X64 with no exe at the end. Also downloading all the games is going to take me a week because you cant just uninstall the base and leave the rest.

After an hour my 1st download of 3 is at 3%!!! EA You better fix things and make things better.

Those would be the files. In windows you have the option to hide known extensions and as windows consideres exe to be a known extension it hides it.

so ts4 = ts4.exe and ts4_x64 = ts4_x64.exe

Did the language variant also not work for you ? That doesn't need to redownload the whole game either.