Forum Discussion

Re: [FAQ] Why don't my expansion packs transfer between platforms?

When I first started playing the sims 4, I played from my PC. Now I have a ps4 but all the packs I bought and used say that I don't own them. I had most of the expansion packs and a few smaller ones.  It says I'm playing on the same account but its only given me the base game. My EA account is linked and I can see old saves I used in my Gallery. Is there any way for me to restore my packs? 

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    29 days ago

    Hey there Mountfade​ 

    As the EA app and PlayStation use separate storefronts, you aren't able to transfer your content between the two platforms. You'd need to purchase your packs separately for your PlayStation.