Re: Games transfer

@MsDebbieB  What happens when you click Download?  If you get an error, please post a screenshot.

the code execution cannot proceed because MSVCP140/dll was not found than reinstalling it....its not even installed 

@MsDebbieB  That file is part of the 2015-2019 VC++ runtimes, which Sims 4 and Origin both use.  So it's best to uninstall your current copies, if you have them, and download new ones from Microsoft.

Click Windows key-i, select Apps, and scroll down to the Microsoft Visual C++ Redistributables.  Click on the 2015 (or 2017, or 2015-2019) versions, both x86 and x64, and Uninstall.  (Don't touch the versions from any other year.)  Then download and install new versions directly from Microsoft:

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

You need both the x86 and x64 versions, but you can skip the ARM version, which is for a different class of device.  Restart your computer before trying to play.

I dont have current copies this is a brand new computer never had the game installed on it ever

@MsDebbieB  Then all you need to do is download and install the runtimes, as described; restart your computer; and try to install Origin and Sims 4.

@MsDebbieBIt's not finding your Games or your Saved Games?

Saved games won't come across as I mentioned previously. If games like "The Sims 4" isn't even showing up in Origin, then you must be using a different account. You MUST use the same account you used on the other PC.

The games you purchased are attached to the account you logged in with.

BTW... Make sure to click on "My Game Library" on the left side of Origin to see what games you've purchased on that account.