Re: Growing Together - Preorder bonus issues
I have also contacted the third-party retailer (for me it was GameStop) and they told me that it was an EA issue due to how the codes they have were delivered by EA and if the bonus content was not in the redemption code then EA didn't give them codes with the Outdoor Playtime Digital Content. To me, this almost seems like false advertisement because the Conditions and restrictions apply. See https://www.ea.com/games/the-sims/the-sims-4/news/the-sims-4-growing-together-disclaimer for details says "This promotional offer expires April 27, 2023. Valid for new purchases of The Sims™ 4 Growing Together Expansion Pack (“Product”) from the Origin Store (origin.com), the EA app (www.ea.com/ea-app) or participating retailers. Redeem code for packaged Product by April 27, 2024 to receive bonus content. Bonus content will be automatically entitled for digital Product." and I checked to see if GameStop is a "trusted retailer" and I got this list on their official website