Re: Refund for a Sims 4 DLC?

Hey there @GamerrBella 

We aren't able to check your refund eligibility here on the forums as we can't access your account's billing information, but the live support team can take a look with you and check your eligibility on this purchase.

You can contact live support for more help on this by submitting a request with these steps: https://help.ea.com/en/help/faq/using-ea-help/