Re: Sims 4 can’t click anything

Yes, same issue on a new save.

I haven’t renamed the user folder however - how would I go about doing that?

Try the following

• Close the game
• Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
• Repair the game
• Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
• Start a new save game
• Check if you still have the error
• Report back with your results for further steps on how to get your stuff back.

Oh my gosh! Thank you so much! It works!

You can now start to copy back things from Documents\Electronic Arts\The Sims 4_Old to the new Documents\Electronic Arts\The Sims 4 folder that was created.

First only copy (I suggest to copy so you can go back in case anything goes wrong along the way) the content of the folder Saves (these are your save games). If you are prompted if want to overwrite a save, decide if you want to keep that testing save you just made or not. If not, just overwrite if, if you want to keep it, rename the save to a different number that isn't taken.

Test just your save game with nothing else added back. If that works, you can start copying back the rest. If not, check back.

You will need the following folders

- Tray (your households and lots you have saved to library)- Custom Music (if you added any)
- Screenshots (if you've taken any)
- Videos (if you've taken any)
- ConfigOverride (if you made any although I recommend redoing those)
- Options(.ini) (although I recommend to just redo your settings in the game)

Now test again. If that still works, you can put back your mods. Put them back in groups and make sure they are still compatible with the game.

All other files are recreated and not needed.

It took me six months to get my game running again after months of repairs and customizing due to an app change. Just when I finally found some normalcy, here I am again, spending another month trying to figure out what’s wrong with my game. I’ve checked every mod repeatedly, and while the game eventually starts up, I can’t click on my Sims once I’m inside the house. Sometimes the menu appears when I click on them, but I still have no control. There are no error messages—just an inability to interact with the Sims. Oh I have repaired the game but still can play it. Help