Forum Discussion

Re: Sims 4 cannot click on tents at all!

@XCoco_LolipopX 

Testing on a vanilla (no mods/cc) folder is the best way to investigate causes of issues.
Along with removing (not disabling) mods / cc the localthumbcache.package needs to be deleted.

Here is what I recommend.
Go to Documents\Electronic Arts\The Sims 4
Rename The Sims 4 to The Sims 4.old to preserve your saves, tray, screenshots and mods folders/files.
Run Repair from Origin as described in the troubleshooting guide.
Start the game without adding anything back as a test.
The game will automatically create fresh versions of all the folders/files.

If the game works correctly you will need to test your mods /custom content (CC) to see which they are causing the problem.
Using the 50/50 method is suggested to speed up the process of finding the mod causing the issue.

Reference:

Troubleshooting tips
https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Troubleshooting-your-Game/m-p/3621199

3 Replies

  • XCoco_LolipopX's avatar
    XCoco_LolipopX
    6 years ago

    @EuphorialQueenThanks so much for replying! I’m kind of stupid when it come to this stuff but I’ll try my best to figure that out. What I usually do is put all my mods into a different folder, open my game, and see if I still have the problem. If it’s fixed I put all the mods back in and take them out in little chunks while opening the game several times until the problem is gone. I don’t know if that’s what you meant or similar but if you could please tell me if the method I usually use could be a good idea then that would be great. I’m very sorry but it’s a little difficult for me to figure things out in text form. Maybe there might be a YouTube video about what you are suggesting and in that case I think I could figure it out much easier! I just want to make sure I don’t mess anything up while attempting your suggestions. Thank you so much!!!

  • EuphorialQueen's avatar
    EuphorialQueen
    Hero (Retired)
    6 years ago

    I am thinking since you mention mods you are playing of PC or Mac.
    Were you able to test without your mods? Can you use the tents when mods were removed?

    You wrote:
    "What I usually do is put all my mods into a different folder, open my game, and see if I still have the problem. If it’s fixed I put all the mods back in and take them out in little chunks while opening the game several times until the problem is gone."
    That is what I meant with a slight variation.

    Instead of putting mods back in one chunk copy and paste a small batch into the mods folder.
    If those are okay get rid of (or move) those out of the mods folder.
    Copy and paste the next batch into the mods folder and test again.
    Remember to delete localthumbcache.package each time.

    Edit:
    Have you had any CC tents in your game?
    These are the tents you should be seeing.

  • XCoco_LolipopX's avatar
    XCoco_LolipopX
    6 years ago

    @EuphorialQueenYes you just described exactly what I do in a better way. I’m just not very good at explaining and I’m very sorry about that. I’m playing on pc. Yes those are the tents I see and I haven’t downloaded cc tents. I will try that method with the mods very soon to see if it works. If it doesn’t I will update my post. If it does work I will mark your post as the solution. Thanks again!