Forum Discussion

Hero+

Re: Transferring Sims 4 on Steam?

@Tanek4242 There is usually no way to transfer a game or packs from one account to another, at least not with Origin. EA customer support sometimes makes an exception when an adult purchases content for a child account because it can't be transferred otherwise, but it sounds like that's not what you did here.

To clarify, do you own Sims 4 in Origin, in Steam, or both? If you own the game in Origin, you don't need to play through Steam, in which case it's just a question of only having one computer currently signed into and online in Origin; Steam doesn't come into the picture unless you own content through Steam as well. I know that Steam has some kind of family sharing too, but I have no idea how or whether it works with EA games.

2 Replies

Tanek4242
5 years ago
Thank you for the reply. I have only purchased through Steam, but the game was purchased for my daughter. I have never even played Sims 4 and have no desire to play. When we only have 1 computer it did not matter that it was on my Steam account because only one person could play at a time. Now that she has her own computer I am unable to play a game (say Axis and Allies) while she plays Sims 4 upstairs on her computer. Is there any way to remedy this? We've spent like 300-400 on packs, so really don't want to repurchase if it can be avoided.
Unfortunately the family sharing: 1. Doesn't work with Sims 4 and 2. Only allows the other user to access your library when you are not using it.
puzzlezaddict
Hero+
5 years ago
@Tanek4242 In this case, you'd need to contact Steam, not Origin, to ask about transferring the content, since it's actually your Steam library that owns the game. I'm not sure what Steam's policy is on that front. However, if you did get the game transferred to your daughter's account, you could make an Origin account for her to link it to so her setup could be completely separate from yours. Please be aware that Steam accounts can't be linked to underage Origin accounts.

If you can't transfer the content from your Steam account to your daughter's, then there's unfortunately nothing EA can or would do to help. Aside from the possibility of playing with the game launchers in offline mode, I'm not sure there's anything else you can do