Forum Discussion

Seasoned Ace

Re: why isn't my new cc showing up is cas?

@Caiyah14 I have a few more questions if that's ok, just to help clarify things. Are you playing the standard version of Sims 4 or the Legacy Edition? Does any of your old CC show up in your game, as in the old stuff works but the new stuff doesn't?

I don't think that Sims 4 will look at a Mods folder on your Desktop. That's where people often move their Mods folder for troubleshooting when things aren't working right. If you had moved it there at some point in the past I think the game would have created a new empty Mods folder in your Documents folder. Were you able to determine which user folder your game is using? If you go in your Game Options and look at the Screen Capture tab you'll see the Location Path for Video Capture. Here is how mine looks:

I know the writing is tiny but you can see my game is using the Sims 4 folder in my Documents folder. Can you attach a screen capture of yours or just copy the complete location path and paste it in a reply?

4 Replies

Caiyah14
5 years ago
@RandomBuzziness I believe I am playing the standard version of Sims 4 but how would I tell if I am playing Legacy Edition? All of my old cc shows up in my game and the new cc doesn't show up at all, even though its in my mods folder. I will see which folder my game is using right now and get back to you!
Caiyah14
5 years ago
@RandomBuzziness
The location path for Video Capture is: C:\Users\User\Documents\Electronic Arts\The Sims 4 Legacy Edition\Recorded Videos\
The location path for Memory/Picture Capture is: C:\Users\User\Documents\Electronic Arts\The Sims 4 Legacy Edition\Screenshots\
RandomBuzziness
Seasoned Ace
5 years ago
@Caiyah14 It looks like the file path for your user folder is set up for the Legacy Edition of Sims 4 rather than the standard version. When you launch the game you'll see the version number way down at the bottom of the main menu page. It will look something like this:
Don't worry about the first 3 sets of numbers, this is an old screen-shot and they have changed since then, it's only the last four numbers we need to look at here. The last 4 numbers should be either 1020 or 1520 and this will tell you which version you are using.
1020 = PC standard version
1520 = PC Legacy Edition
When you look at the file path for the Mods folder you are trying to put new CC into is it:
Documents > Electronic Arts > The Sims 4 > Mods
Or is it?
Documents > Electronic Arts > The Sims 4 Legacy Edition > Mods
It seems like I remember reading about an issue like this a little while back-- I'll do a little more research and update this thread if I can find it. I might just be remembering wrong though.
RandomBuzziness
Seasoned Ace
5 years ago
@Caiyah14 If your Version number ends in 1520 there is one other thing you can check super quick:
While logged in Origin:
- Click on My Game Library
- Right click on the Sims 4 game tile
- Select Game Properties from the pop-up menu
- Click on Advanced Launch Options in the new window
In the window labeled "When launching this game" does it give you the option for "The Sims 4 64 Bit"? Click on the little down-arrow all the way to the right to see all of your options.