Reaper career can't reap

Product: The Sims 4
Platform: Mac
Which language are you playing the game in? English
How often does the bug occur? Every time so far 
What is your current game version number? I don't know
What expansions, game packs, and stuff packs do you have installed? Expansions minus horse ranch, dating, werewofl
Steps: How can we find the bug ourselves? Do the reaper career until you're sent to reap a soul. If multiple sims, one might be missing. If single sim, there will be an urn.
What happens when the bug occurs? The sim I'm supposed to reap is already an urn and I can't complete the career task "determine cause of death"
What do you expect to see? Dead sim body instead of an urn. 
Have you installed any customization with the game, e.g. Custom Content or Mods? No
Did this issue appear after a specific patch or change you made to your system? Issue appeared with Life &Death expansion