Forum Discussion

wardragon57's avatar
wardragon57
Seasoned Newcomer
3 months ago

Reaper Quests won't show up

I started the quests just fine when they first started but after I logged out then back in at a better time it just shows the tab to look at the rewards and the quest I completely but the other is not and won't show the quest anymore.

gameplay issue
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 months ago

    wardragon57 lexnastics b3ga19 PinkPringle33 acidsugar112 cicelade Aviabess Lizzychicago  Just checking, but have you let the game clock run for at least 30 sim-minutes?  Please try if you haven't already.  And if you use mods, please remove them; you don't have to save your progress.

    Otherwise, does it help to move accountDataDB.package out of Documents > Electronic Arts > The Sims 4?  Do NOT delete this file, which holds the data from the first login rewards event; just move it, temporarily, somewhere else.  Then load your save again, or start a new one, and let the game clock run until (if) you get the event-related pop-up, which does take a bit of time.

    For anyone whose event still doesn't show at all, not even a Grim icon, please use this master thread:

    https://answers.ea.com/t5/Game-Questions/Unable-to-Access-Reaper-s-Rewards-Event/td-p/14083922

    • b3ga19's avatar
      b3ga19
      Seasoned Newcomer
      3 months ago

      the first two things did not work, but taking that file out worked! It didn't even take away all my progress. It kept my rewards and kept the one quest completed, the only thing "negative" was that it restarted one of the quests, but i hadn't gotten too far into it anyway so I' taking this as a win lol thanks so much for your help!!!

    • sim_michele's avatar
      sim_michele
      Seasoned Newcomer
      3 months ago

      When do we put the accountDataDB.package file back into its regular place?  And THANK YOU, this finally worked!

      • puzzlezaddict's avatar
        puzzlezaddict
        Hero+
        3 months ago

        sim_michele  When you've played through the tasks and/or collected all the rewards, whatever your current goals are, you can delete the new accountDataDB and restore the old one.  The idea is that the old one isn't currently getting along with the Reaper event, so don't use it again until you're done with the event for the week.

        And you're welcome, I'm glad it helped you too.

    • Aviabess's avatar
      Aviabess
      Seasoned Newcomer
      3 months ago

      Omg yes, removing the file worked! You are my hero!

  • lexnastics's avatar
    lexnastics
    Seasoned Novice
    3 months ago

    I have the exact same problem only none of the quests ever showed up for me only the little grim reaper image!

  • b3ga19's avatar
    b3ga19
    Seasoned Newcomer
    3 months ago

    I’m having this exact same issue when I got back on my game today. Everything was fine yesterday. I’d you find a fix please let us know! 

  • acidsugar112's avatar
    acidsugar112
    Rising Newcomer
    3 months ago

    I am having the same issue! I am not able to do the 2nd part “A Call Away”   All the tasks are gone. This is frustrating!

  • margarethdesiao's avatar
    margarethdesiao
    Rising Newcomer
    3 months ago

    I have a new bug in the last atualization. I think that related. There is a difficult to the click on mouse. In some places the mouse don't click, like the house "rosa do riachinho". I don't know the name in English. 

  • Warzshadow's avatar
    Warzshadow
    Rising Newcomer
    3 months ago

    I swapped family's hoping to be able to participate on more than one.. I went back to original family .. nothing but the week/rewards.  Why is EA and Sims having so many problems?  It really shouldn't be this Difficult.

  • cicelade's avatar
    cicelade
    Rising Novice
    3 months ago

    Same here ! Everything was fine yesterday. I tried to repair the game, then repair Origin, start a new save, update everything I could and nothing worked so far...

  • Aviabess's avatar
    Aviabess
    Seasoned Newcomer
    3 months ago

    Same here except mine went away yesterday because I went into cas to edit an outfit. When I went back to live, no more quests. I can see the rewards but no quests. Repaired everything, new save, disabled mods, removed mods, even uninstalled and reinstalled everything which took a while. Nothing works.

  • Lizzychicago's avatar
    Lizzychicago
    New Traveler
    3 months ago

    YET AGAIN I'm unable to participate in an event/quest. NOTHING is showing up for me at all. No reaper rewards at all. 

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