I started the quests just fine when they first started but after I logged out then back in at a better time it just shows the tab to look at the rewards and the quest I completely but the other is not and won't show the quest anymore.
I have the exact same problem only none of the quests ever showed up for me only the little grim reaper image!
I’m having this exact same issue when I got back on my game today. Everything was fine yesterday. I’d you find a fix please let us know!
Me too!
I am having the same issue! I am not able to do the 2nd part “A Call Away” All the tasks are gone. This is frustrating!
Same here ! Everything was fine yesterday. I tried to repair the game, then repair Origin, start a new save, update everything I could and nothing worked so far...
Same here except mine went away yesterday because I went into cas to edit an outfit. When I went back to live, no more quests. I can see the rewards but no quests. Repaired everything, new save, disabled mods, removed mods, even uninstalled and reinstalled everything which took a while. Nothing works.
YET AGAIN I'm unable to participate in an event/quest. NOTHING is showing up for me at all. No reaper rewards at all.
wardragon57 lexnastics b3ga19 PinkPringle33 acidsugar112 cicelade Aviabess Lizzychicago Just checking, but have you let the game clock run for at least 30 sim-minutes? Please try if you haven't already. And if you use mods, please remove them; you don't have to save your progress.
Otherwise, does it help to move accountDataDB.package out of Documents > Electronic Arts > The Sims 4? Do NOT delete this file, which holds the data from the first login rewards event; just move it, temporarily, somewhere else. Then load your save again, or start a new one, and let the game clock run until (if) you get the event-related pop-up, which does take a bit of time.
For anyone whose event still doesn't show at all, not even a Grim icon, please use this master thread:
https://answers.ea.com/t5/Game-Questions/Unable-to-Access-Reaper-s-Rewards-Event/td-p/14083922
the first two things did not work, but taking that file out worked! It didn't even take away all my progress. It kept my rewards and kept the one quest completed, the only thing "negative" was that it restarted one of the quests, but i hadn't gotten too far into it anyway so I' taking this as a win lol thanks so much for your help!!!
Omg yes, removing the file worked! You are my hero!
When do we put the accountDataDB.package file back into its regular place? And THANK YOU, this finally worked!
Same issue here. So frustrating
I have a new bug in the last atualization. I think that related. There is a difficult to the click on mouse. In some places the mouse don't click, like the house "rosa do riachinho". I don't know the name in English.
I swapped family's hoping to be able to participate on more than one.. I went back to original family .. nothing but the week/rewards. Why is EA and Sims having so many problems? It really shouldn't be this Difficult.
Community Manager
