Forum Discussion

daray636's avatar
daray636
New Novice
3 months ago

Reaper Rewards not working

Reaper Rewards has not worked since the first time played- no cc , no mods. "repaired" the game several times.

  • daray636  Are the tasks not showing up at all?  That's the most common issue but certainly not the only one.  This is what it looks like:

    https://answers.ea.com/t5/Bug-Reports/OPEN-Reaper-s-Rewards-Plumbob-icons-for-Quests-no-longer/td-p/14086829

    If that's what you're seeing, please remove accountDataDB.package, in Documents > Electronic Arts > The Sims 4, and see whether this fixes the issue.  If it does, and you're willing, please share your accountDataDB file.  You can upload it to a free third-party filesharing site (e.g. Google Drive) and link it here.

    If that doesn't help, please post in that master thread and say that deleting the file did nothing.

    If you're seeing a different issue, please describe it in more detail.

  • MariiKlim's avatar
    MariiKlim
    Seasoned Newcomer

    In my case this didnt work, even if I remove this file... still nothing changes in the game. In my opinion it's so lame that they don't do anything with it and we have to deal with it..

  • daray636  Are the tasks not showing up at all?  That's the most common issue but certainly not the only one.  This is what it looks like:

    https://answers.ea.com/t5/Bug-Reports/OPEN-Reaper-s-Rewards-Plumbob-icons-for-Quests-no-longer/td-p/14086829

    If that's what you're seeing, please remove accountDataDB.package, in Documents > Electronic Arts > The Sims 4, and see whether this fixes the issue.  If it does, and you're willing, please share your accountDataDB file.  You can upload it to a free third-party filesharing site (e.g. Google Drive) and link it here.

    If that doesn't help, please post in that master thread and say that deleting the file did nothing.

    If you're seeing a different issue, please describe it in more detail.

    • TayKisses3's avatar
      TayKisses3
      Seasoned Newcomer

      In game I see the Reaper Reward thumbnail/tab in the upper left corner-click on it the pop-up screen illustrates the weeks/gifts- but no actionable links pop up, no Reaper Reward options appear on mailbox etc... no pop-up prompts to advance the Reaper Rewards game no news letter. It worked for the first part of the first week then stopped. I've removed the file. I've taken out all mods, I've done a clean of the files and still nothing works. It started were I would still get the letters to finish week one but the action to read it again never worked. Then it just stopped showing up in game at all 

      • TayKisses3's avatar
        TayKisses3
        Seasoned Newcomer

        Update I uninstalled the game and redownload it and that seems to work !

    • NeeKya's avatar
      NeeKya
      Rising Newcomer

      Any solution for console players?

      • Btizzle27's avatar
        Btizzle27
        Rising Newcomer

        Same I play on Xbox I completed week 1 and it just doesn’t work for me anymore and now we are on week 4 

    • daray636's avatar
      daray636
      New Novice

      Thanks- I will try that.
      In game- I see the Reaper Reward thumbnail/tab in the upper left corner-
      when I click on it the pop-up screen illustrates the weeks/gifts- but no actionable links pop up, no Reaper Reward options appear on mailbox etc... no pop-up prompts to advance the Reaper Rewards game...

  • Removing accountDataDB.package, in Documents > Electronic Arts > The Sims 4, worked! Thank you!

  • Elektra7's avatar
    Elektra7
    Rising Newcomer

    I have done the same thing, and it did not work for me. I have no mods or CC. I even repaired my game twice—nothing. I've searched high and low, and there doesn't seem to be a workaround. I have almost finished week three, but I can't play the Reapers Rewards anymore. I hope they patch this quickly, as I've wasted three days trying to fix it.

    • Piney_Cones's avatar
      Piney_Cones
      Seasoned Rookie

      Did yours break at the magic realm/fishing task? Week three broke there for me and I have seen several others reporting the same. 

      • hayley12498's avatar
        hayley12498
        Rising Newcomer

        I got to this also and it still doesn’t work 🤦🏻‍♀️

  • I have planted to many cherries and apples but it is not counting on the rewards. Please help!!