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clean up
@diopter77 Thank you for confirming that you are not on laptop mode.
Can you please provide a DxDiag for your computer?
– Directions for gathering a DxDiag for your computer: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
– Then you can attach the file to your reply on this post.
Thank you!
clean up
@diopter77 On the DxDiag can you please click "Save all information" and upload the .txt file? Then please attach it to your message here. Thank you!
@diopter77 People share them here all the time and I'm told there is nothing in it that can identify you. You're welcome to 'Direct Message' it to me, though, if you feel more comfortable doing so.
There is information in the file that will help us check some things with the graphics card, the driver, and other information that hopefully may be helpful in diagnosing what's going on.
