5 years ago
sims 4 trial not working
Not sure if I'm doing something wrong, but I've downloaded the Sims4 trial which now sits in my Game Library and it doesn't give me the option to launch. The orange "Start trial" button is faded and ...
@Mykey_200280 Are you on a Mac? If so, that's the issue: the trial doesn't work in macOS. If your computer runs Windows, please clear Origin's cache, restart your computer, and see whether you can launch the trial.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/