Hi @Babci219,
With the new main menu update, there is a tile on the main menu that shows you what's been included with any new Sims Delivery Express.
There has been no recent SDX so perhaps look for something else that could cause your problems.
If you post your problems with details in respective forums for your gaming equipment someone might be able to help you.
Hello.
OK, I see where you are going with your reply. I'll provide you with some more details. Well, I'm playing this game on my Xbox Series X. There was no sales on the DLCs for this game, then I was having bugs running rampant in my game, then I noticed a few DLCs on sale. I just finished doing maintenance on my Xbox and router/modem, before this nightmare took place. So, there shouldn't be any reason for these issues with my game? So, the only thing that I can come up with is the Sims Delivery Express gave an update for the sale of DLCs in the background. Now I could be mistaken, it is possible. But it's the only senerio that I can come with. You have any ideas of anything that I could be missing? Please feel free to offer any suggestions? Please provide some facts, evidence, possible senerioes, so on and so forth, with your reply? But please don't dismiss my post without some facts, evidence, so on and so forth? I try to provide as much evidence and facts as I can possibly come up with. Please do me the courtesy of the same treatment?
A good day and my best wishes to all.
@madelf69A lot of what goes on here is players helping other players and certainly done with courtesy and a fair bit of time taken out of busy days. Some things can be addressed with collaboration but a lot of the time all we can do is link you to the thread that we've taken the time to find for you so that you can see the advice given to another player with the same issue. That's also important so that you can help to get the issue fixed by adding your Me Too and your information. The more information given about your system, the easier it is for developers to replicate the problem and work towards a fix. Then every now and then you'll see it added to a laundry list of upcoming fixes and addressed in an update. Sometimes that can take a long time but it's a complex task to fix bugs across several systems, all with different combinations of packs.
If you feel like you need to get your bearings on the site, maybe just click Sims 4 at the top of the screen and that will show you the main categories for the site and help you navigate.
To explain, Quick Resume is when your Xbox Series X starts your game from the Sims homepage instead of taking you through the game's loading screens. As I explained, it can produce a technical issue and a false SDX message telling you that you have a Sims Delivery Express update and/or new content to install. You then have to start the game again as it causes a terrible lag and makes playing impossible, just like trying to play while the real SDX installs. Since we haven't had an SDX, naturally I assumed your Series X was doing the same thing that my X/S both do with a Quick Resume. Also, SDX has nothing to to with sales of DLC. It's just very small bug fixes and occasionally free content. So what I'm not clear on is why you thought you'd had an SDX if you're saying you haven't had a message.
Your bugs though, are likely a result of the big update we had before the Horse Ranch launch. Many players are having issues from that and the HR pack itself, me included. Although it also brought a raft of welcome bug fixes with it, it's common to get some issues too that are often patched soon after. Plus as you know, our Console controls have been in a state of ongoing maintenance/flux since January and our feedback is being collected.
If you go to Sims 4 >Bug Reports and familiarise yourself with the Bug reporting system there, you may find issues like yours. There are clear instructions and it's extremely well organised, plus at the top there's a compiled list of all reported bugs all carefully organised by category. After that, down the page you will see recent Bug Reports, many as a result of the recent patch and update. You may find what you are looking for, add your Me Too (as I've explained to you before) and give your information. If you can't find your issue you can file a bug report by selecting New Topic and reporting only 1 issue at a time. If it's not a bug you'll be pointed in the right direction. If someone has tips to help, you'll get those too but it may be a case of waiting for a fix. It's best to be as clear and constructive as possible because that's how fixes happen. You can also add up to 3 images at a time on any post and that can also be really helpful. I use my tablet to take images from my game, crop them to meet file size limits and then link them here by selecting add attachment>Google Files. So we/they can see what you are seeing.
If you're ever not sure what is a bug and what is a technical issue, it helps to scan both sections and see what has been reported where. We all need directions still even after a few years.
That's all the best advice I can give you.
Hello to all
Well, these things are all good meaning and all. But on some of the posts I can't find the ME TOO option. I never use the resume play feature on my Xbox, it's just another thing clogging up the system I figured that out. These companies keep coming up with these bells and whistles that cause more problems than they actually assist the players. I give an example from the automotive industry. They created heated seats, when I have a remote starter, I don't need this feature. It's just another that could break, costing thousands of dollars to fix and doesn't really provide a useful service. It the same thing with the Sims Delivery Express and Resume Play. These are useless tools that don't really assist with anything. It's just another shiny bell and whistle that causes more problems than it fixes. Especially when it comes to gaming systems that all overwhelmed as it is. I don't need a flashlight connected to my carving knife, which is what they seem to be giving me.
I would like to offer you some advice when trying to help others? Try not to assume that everyone else knows the abbreviations that you are using. It can cause a lot of confusion. Example? When you used SDX, it took me some time to think it through, caused some confusion, time wasted while I was trying to figure it out. This website allows us to spell things out, allowing us to give as much clearly understood information as possible, so everyone can attempt to find an answer. By using abbreviations without the meaning, you are just cutting your own throat and others, while you're trying to assist.
And as far as this website being well organized? That's incorrect. I typed in numerous possibilities for the thing that I'm searching for, I find nothing, then post a bug report, then one of you people trying to assist me contacts me and tells me the bug has already been reported. This happens a lot. And this website malfunctions as well. After you have taught me to look for the ME TOO, I've looked for it and it wasn't there. And since I went looking for it and couldn't find it. I have dealt with numerous replies and forgot what I was looking for in the first. Which leads me to believe? This website was designed to be a maze spinning people in circles. So nothing ever gets taken care of. There are bug reports on this website, that were reported a few years ago, some even from the release of the base game. And those bugs exist, today..
Well, I have a headache now. So I'm taking a break from this. Maybe later I'll try to voice some more concerns on the Microsoft Xbox website. See what they have to say. Maybe there are know issues there, that could be impacting this game? A good day and my best wishes to all.
Hello again.
Here's an update, I went to the Microsoft Xbox's website. And just as I thought, there's no way of finding out if the Xbox's system is impacting the Sims 4. Why? Because the Xbox and its system only reads and executes the programming that the Sims 4's creators give. If the programming is unstable, then the gaming system will be unstable, and by extension, some and/or all of it will malfunction. And the only people that I can turn to, seems to be refusing and/or unable to fix these nightmares within the programming. It looks like? I'm going to have to get my last achievement, and retire this game, and stay away from any Sim's games and it's DLCs. Again, I'm a sad customer, because I like the game, but this game is getting very unstable and the more DLC's that I own, the worse it gets. I hope that I'm wrong, and I see major improvement, can give it a 5 star rating across the board, and can continue enjoying it for years to come. But my optimistic view is waning with all of the evidence I have seen.
One last thought? On this website, this game is on multiple gaming systems. But there is no separation between PC, Playstation, and Xbox. I go down the list of conversations. The first one might be talking about PC issues, the next might be talking about Xbox issues, so on and so forth. All of the problems with the PC version should be under its own category or section, and the same with the other systems. So, if things are not organized by each of the gaming system? Then how organized is this website? And by extension, if the designers of this website are working on the Sims 4 and its DLC's? How messed up is the programming in Sims 4 and DLC's? It makes me wonder? I'm probably grasping at straws, as the saying goes? But it seems like I will never receive any answers anyways? Time to give up and move on? Time will tell?
A good day and my best wishes to all.
Hello again
Something just hit me? I would love to see a representative of let's say the programming department come forward and say something like? We didn't mess up, something did go wrong, but we are working on it. Or? We did messed up, we are sorry, we are working on it, and will do everything we can to restore the fans faith in us, and make this game great. If they took some stance of accountability, it would go along way with me, personally. I might even be willing to purchase more content to support their efforts with fixing everything. They would have restored some if not all of my respect for them. But no, nothing, just advertising of the new stuff that is malfunctioning.
I don't know what else to say. A good day and my best wishes to all.
