Sims game not working after update

Hey everyone, I’m really stressed and hoping someone can help me out. My game has been completely unplayable since the most recent Sims 4 update, and I’ve done just about everything I can think of to fix it.

💥 The Problem:

• When I assign my Sims to do something (like sleep or eat), they do the interaction while standing still.
• For example, I’ll tell a Sim to go to bed, and they’ll “sleep” standing up — not in the bed, just frozen in place doing the action.
• They also randomly start dancing, even when there’s no music or stereo.
• It’s not a mod issue — I completely emptied my Mods folder, including CC, scripts, furniture, and clothes.
• I even tested on a brand new save file with a brand new household. Still broken.

🧪 What I’ve Tried:

• Deleted localthumbcache.package
• Removed all mods and CC (folder is literally empty)
• Repaired the game through the EA App
• Cleared cache folders
• Removed custom lots, Sims, and old saves
• Tested in base game only — same problem

🧩 Additional Context:

• This started happening after the most recent Sims 4 update.
• Even with no mods or CC, my Sims still don’t move to perform interactions — they just do them in place like they’re broken.

🆘 Is This Happening to Anyone Else?

I’m trying to work on a story save, but it’s become impossible to play. I’m worried my entire game is corrupted beyond repair. At this point, I’m wondering:

• Is this a known bug from the recent update?
• Is this a problem with the EA App or manual installs?
• Do I need to fully uninstall the game and reinstall it clean?
• Any fixes that actually worked for anyone else?

I’d appreciate any advice. This is making me not even want to open the game anymore 😩

Thanks in advance