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Zoetra's avatar
Zoetra
2 years ago

Specific Lot Won't Upload to the Gallery

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Rarely (0% - 9%) What is your current game version number? 1.108.329.1020 What e...
the gallery
OxanaKSims's avatar
OxanaKSims
Seasoned Adventurer
9 months ago

I can't upload my lot with NoCC paintings from reference to the Gallery, got a never-ending loading loop. I can save it in my library thow. Renamed game's folder and started new game without any CC or mods (don't use CC at all, but used TOOL mod), didn't help.
Tray files 

EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
9 months ago
Hi @OxanaKSims , can you try also clearing the game's cache by deleting the localthumbscache.package file located in Documents/Electronic Arts/The Sims 4 ?
  • OxanaKSims's avatar
    OxanaKSims
    Seasoned Adventurer
    9 months ago

    I did this and also cleaned EA App cache. Same result ☹️

  • OxanaKSims's avatar
    OxanaKSims
    Seasoned Adventurer
    9 months ago

    So, for the sake of experiment, I downloaded from the Gallery and placed my house in the clean game. Didn't change anything. Tried to upload it again to the Gallery, but nothing worked. Eternal loading.
    This lot 

    Gallery is broken 😢

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