Forum Discussion
EA_Cath
Community Manager
2 years agoHi @OxanaKSims , can you try also clearing the game's cache by deleting the localthumbscache.package file located in Documents/Electronic Arts/The Sims 4 ?
OxanaKSims
2 years agoRising Vanguard
I did this and also cleaned EA App cache. Same result ☹️