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RoseChaos_mucwu's avatar
RoseChaos_mucwu
Seasoned Newcomer
2 years ago

Steam and EA

Hello all! I have what is probably a stupid question. So I am no longer able to access my Steam account. Sadly I purchased all my Sims 4 games through Steam. Being I am unable to get access to the account I can not download the game or my addons using EA. Is there a way to be able to access Sims 4 with only EA without Steam being involved? All the games were purchased, but I want to be able access them without Steam blocking access to it. I figured since the Sims are an EA game there might be some way I can still play.

                 

gameplay issue

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @RoseChaos_mucwu  No, sorry, there's no way to access your Steam-owned content in the EA App if you can't access your Steam account.  The Sims 4 base game is free to play, so you could certainly install that, but the rest would be unavailable.  Even though EA owns Sims 4, it's only granting access in this case to the person whose Steam account has bought hte content, and since you can't verify that account is yours, the EA App won't let you use the content.

    The best move here would be to try to recover your Steam account.  If you have proof of purchase for that account, for example credit card receipts, you may be able to convince Steam support to restore your access.

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