Stuck on world map after creating family.

As the title says, every time I make a household/family and buy a property/plot, it sends me back to the world map instead of taking me to the property. This happens with any household I try to use, and if I try to click on the household to play, it shows the loading screen then just sends me back to the world map.
I have disabled mods, clicked repair on the EA app, and even uninstalled then reinstalled the game, but the problem is still there.