Forum Discussion
rosemow
10 years agoHero
Hello.
Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.
If it continues to happen, try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder to the desktop. Then start the game, and a new sims 4 folder will be generated. Start a new game and test to see if the photo issue has been fixed. Exit the game and then add back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders, testing after replacing each one to make sure the game is working okay.
Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.
If it continues to happen, try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder to the desktop. Then start the game, and a new sims 4 folder will be generated. Start a new game and test to see if the photo issue has been fixed. Exit the game and then add back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders, testing after replacing each one to make sure the game is working okay.
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