Forum Discussion

Rising Novice

5 years ago

Solved

Stuff Packs

I accidentally bought the backyard stuff pack twice (about a month apart). Is there anyway I could get a refund on the pack, as I did not get a code, so I could not even give it to a friend, nor does it have any use to me as I already own the pack? How would I go about this?

Thanks in advance!

gameplay issue

puzzlezaddict
5 years ago
@KarlaO22 In theory, you could ask EA customer support for a refund. Origin isn't supposed to allow double purchases, so it's technically a glitch on EA's side. In practice, it may have been too long to get a refund. It doesn't hurt to ask though.

https://help.ea.com/en/contact-us/

2 Replies

puzzlezaddict
Hero+
5 years ago
@KarlaO22 In theory, you could ask EA customer support for a refund. Origin isn't supposed to allow double purchases, so it's technically a glitch on EA's side. In practice, it may have been too long to get a refund. It doesn't hurt to ask though.

https://help.ea.com/en/contact-us/
KarlaO22
Rising Novice
5 years ago
@puzzlezaddict wrote:
@KarlaO22 In theory, you could ask EA customer support for a refund. Origin isn't supposed to allow double purchases, so it's technically a glitch on EA's side. In practice, it may have been too long to get a refund. It doesn't hurt to ask though.
https://help.ea.com/en/contact-us/
Thank you for your response! I rebought the stuff pack last night, and am now in contact with EA! 🙂 Thank you!!