the sims 4 does not turn on vacation mode.

@nnatnmk, do you happen to play with any Mods or Custom Content (CC)? 🤔

If you do use Mods or CC please do the following:

1) Move the Mods Folder to your desktop

2) Delete the  localthumbcache.package file in the game folder.  (This is very important!) 🤨

3) Fix you game in Origin by logging in and go to Library, then right-click on The Sims 4 and choose the "Repair Game" option from the list.  Wait until Origin finishes repairing all your packs and not just the base game.

4) Now, when you turn on your game again, it will create a new mods folder that will be empty.  Check to see if your game is now working without mods/CC.

5) Now you can try adding back items from your Mods folder one at a time checking your game each time to see which item is causing your game to not work properly.  If you have a lot of items, you can try the 50/50 Method. 

The CC creators will usually update the CC items and Mods after these updates, so when you find out which one is the culprit, you can get the updated version from whoever made that item of CC in the first place.  You should try these steps anytime you have problems in your game to rule out CC/Mods problems.  It is the responsibility of the Mods/CC creators to update their items anytime EA releases a patch/update, and it is the responsibility of the people who use Mods/CC to make sure they are using the most recent version

If you don't use Mods/CC or if the above steps don't help you, then it might be caused by something else, but we need to rule out a Mods/CC conflict first! 😉
Please update us on your situation! 😇

@nnatnmk 

Obvious question but do you have either the Outdoor Retreat or Jungle Adventures game packs?  Without them, you won't get the vacation options on the phone as they are the only vacation worlds.

If you do have one or both of them, have you tried checking on a computer to see if the vacation options there?

I'm not sure if this makes a difference in whether the options will show up, but does your sim have any vacation days in the career panel?  If you have none, then you might not be able to take a vacation without quitting the career.  I do know that sims can go on vacation if they do not have a career.  This is just a guess though as I have had sims and go on a vacation and run out of vacation days while there but I have never tried scheduling one when they have no days.

If you have tried that and they don't show up, then you may need to repair your game and also delete the localthumbcache file in the Sims 4 folder as well.  If you are not playing on a PC or Mac, you can't do that but you can reset the cache on the consoles by powering down your system, unplugging it for a few minutes and then plug it back in and restart the system and the game.

Hope this helps.