I appreciate your info! I also purchased two packs that had already been out when I preordered High School Years, via the EA app. This was on July 1st. I received a few emails saying there was an issue with my preorder during the 2-3 days before the release date, which led me to believe they didn’t take the funds out on the date of purchase. But the purchase seemed to have gone through fine, and I also have proof of purchase from my order history online, which says the same thing mentioned by others above “some items may not be delivered yet”. I had this same problem when Cottage Living released, since I also preordered it ahead of time. This is the first I’m hearing about 24-36 hour window for preorders to process though, so I I will give it time as well.
Regards
Community Manager
