UNABLE TO GO ONLINE.
My gallery keeps saying "unable to go online" yet my origin and laptop are connected to the internet. Does anyone know how to fix it? I really need to get into my gallery and be able to download othe...
Forum Discussion
I can't access the gallery, when I load in the game I can access my library but nothing else. Only thing showing is boxes with red X's through them saying cannot load. Game is fully update and on pc. I have restarted the pc, I have repaired the sims 4 and updated. Is anyone else having this issue or know how to fix it?
Thanks
- @TwistedPsycho_88 Can Confirm - Gallery is offline for me too at this point. Was working fine last night. I suspect we're getting intermittent outages - perhaps EA is upgrading the gallery's hardware or software?
- @LeissaMyst It might be but I've had this issue for a few weeks now and I've done everything to try and fix it. I even messaged one of the chat agents and the only "advice" I got was that I needed the original order number for the Sims 4 purchase before they could look into anything. I bought the Sims 4 back when it first came out in 2014, who the hell keeps an order number from that long ago. It's like they don't care if somethings working no matter how many times a bug is reported it never seems to get fixed
