Uninstalling The Legacy Edition
Ok so when the new update and legacy edition came out I was no longer able to launch my Sims 4. I am running 64 bit Windows 10 and my computer is only a few years old, and after talking to 2 EA tech ...
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If you were set to run in 32bit the Legacy edition automatically installs
Changing to 64bit will mean that you run in 64bit.
Hi I've only got this problem recently, and with my game there is no drop down menu or even an option to select running the game differently. See image attached.
I really have no idea how to fix this. When playing my game all my save files are also unplayable on sims 4 legacy edition.
I know im late to the thread but i really need assistance.
Thanks,
Bella
@FlixstarFull Please let me know if your computer runs macOS, because the details are quite different.
Otherwise, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also look for TS4_x64.exe, inside the game's installed files. Unless you changed the default install location in Origin, the full file path will be:
Program Files (x86)\Origin Games\The Sims 4\Game\Bin
If TS4_x64.exe isn't there, a repair will normally put it back. However, some antivirus programs seem to be blocking it, so if repairing doesn't help, please let us know what antivirus you use.
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