University degree not received

Hi so I finished University classes then about the same time that I should have got the grade notification I took my dog to the vet which I think was my mistake because I never received my degree or the notification showing my grades and it has been a couple of in game weeks. The job panel has the class schedule but it just says Sim has completed the degree It won't let me reapply it to University, I have tried traveling to the university campus and nothing has happened and I have tried the debug cheat for the university enroll and it didn't work either. I have no mods because I am on a console and the only cheats I have ever used is the CC.Fulleditmode where I edited my Sim in CAS then tried the debug University thing and that's it on the cheats.