@Hemosapien Can you please try uploading the image to https://imgur.com/ and share a link to the imagr or try compressing it (make it smaller and lower the quality to 72dpi for the web). Or you can use this software:
http://www.imageoptimizer.net/Pages/Home.aspx
A screenshot would be very helpful. Also, when you direct them to use the balcony, can you zoom in closely and see what image is in their mind when they question doing this and shake their head (indicating they cannot do it)? Oftentimes there will be a thought image with this refusal that is a hint as to the problem. Thanks!
@Hemosapien Can you please try two things for me? First, please go in and re-trace the balcony area and make it a complete room. You can remove the ceiling afterward from the balcony 'room' if you like by clicking on a wall to the room to highlight the room then going to the floor above it (while it's highlighted) and if you see a yellow rim click on the yellow rim and choose 'remove ceiling'. If the yellow rim is not there and the room is highlighted try clicking just inside the rim of the highlighted room from the next floor up. You will only get options concerning the balcany room from above if the room is that currently highlighted, though.
After doing that, please run a game repair [ Open Origin, click 'Game Library' then right-click Sims 4 > Repair Game ]. After that, please see if the issue has stopped.
Can I also please find out if you have Mods or CC? Were any of your balcany elements or the door that heads to it added with MOO active?
Also, could you please upload the lot to the gallery so I can check it in my game? Just post the link here after it is uploaded. Thank you!
Hey @SheriGR, thanks for taking the time to try to help me. I fear that the solution is going to be something super simple that I have overlooked and will kick myself hehe
I have retraced the balcony and added and then removed the ceiling, then repaired the game. I was then able to click the floor tiles to send a sim there, but only once. After that, it wouldn't let me click, again. They still could not get there ☹️ The thought bubble was just the regular one that comes up when their path is blocked; with the x and the foot prints, followed by the sim shrugging and shaking its head.
I have no CC or Mods. Sorry, I have no idea what MOO is.
I have uploaded it to the gallery. Here is the link
Thanks again,
Hemosapien
@Hemosapien Thank you for the link! I have done some initial testing and have found a few things...
What is not working:
But...
What is working:
I also tried adding a different roof over the balcony, and that then made it unroutable again.
I have added your information for other helpers to look over to see if they have other suggestions or can download the lot and test also. I will let you know if they have additional suggestions. Thanks!
