Forum Discussion
7 years ago
Careful when buying, I didn't get promoted to enter a promo code when buying a stuff pack for the the game. I assumed after it went to payment details it would come back to check out screen and allow you to enter the code. Nope.
And Customer service was no help. Said it was likely a glitch, but wouldn't give a credit, cancel order or offer anything in exchange other than a sorry and finally hung up on me when I didn't like the answer.
Example of how they deal with people now...they hang up....they do it on chat also:
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It seems that I have already provided you the necessary information and to stop this chat being repetitive, I need to disconnect this chat right away.
If you have any other EA related issues then you may visit the EA forum Answer.ea.com and help.ea.com.
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And Customer service was no help. Said it was likely a glitch, but wouldn't give a credit, cancel order or offer anything in exchange other than a sorry and finally hung up on me when I didn't like the answer.
Example of how they deal with people now...they hang up....they do it on chat also:
NAME NOT SHOWN
It seems that I have already provided you the necessary information and to stop this chat being repetitive, I need to disconnect this chat right away.
If you have any other EA related issues then you may visit the EA forum Answer.ea.com and help.ea.com.
Thanks for contacting EA Help! Have a nice day!
The chat session has ended. Please contact us again if you need further help.
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