Forum Discussion
7 years ago
> @Netzspannung said:
> You do have to click on "Enter Promo Code" and "Apply Code" before proceeding to "Pay now". Sorry that it turned out that way for you. And I do think it is lame that they won't give you a refund, since the sale is still ongoing.
Yah I was shocked, never got such a crap response over such a small amount of money. I was even willing to accept a discount of equal value to a different purchase, but both reps gave me their scripted responses and then cut me off before any kind of deal could be made. If EA needs that tiny little bit of money that bad...I guess.. I even said to the rep at one point, if I cancel the cc charge you will get a charge back, loose the money for the purchase and annoy someone who has all but 2 stuff packs from the Sims 4 = a fair amount of money spent. over an amount less than $5. All I got was I understand that, but nothing I can do. lol
Not smart business move if you ask me.
> You do have to click on "Enter Promo Code" and "Apply Code" before proceeding to "Pay now". Sorry that it turned out that way for you. And I do think it is lame that they won't give you a refund, since the sale is still ongoing.
Yah I was shocked, never got such a crap response over such a small amount of money. I was even willing to accept a discount of equal value to a different purchase, but both reps gave me their scripted responses and then cut me off before any kind of deal could be made. If EA needs that tiny little bit of money that bad...I guess.. I even said to the rep at one point, if I cancel the cc charge you will get a charge back, loose the money for the purchase and annoy someone who has all but 2 stuff packs from the Sims 4 = a fair amount of money spent. over an amount less than $5. All I got was I understand that, but nothing I can do. lol
Not smart business move if you ask me.