Bonus content?

Well this is really rage inducing. :s Same for me. No items. I feel ripped off.

"alanmichael1;c-17938956" wrote:
Yes, exactly the same on the German page. I guess we missed the limited edition.

I can understand that they want to promote selling via Origin - but WHY don't they just say that loud and clear???

Instead they whispered it. On EB website it does mention that the preorder is included. I'm not sure on CD keys. However it doesn't condone the action when there is a tweet saying "All" orders will receive the bonus.

I mean, guys, I hope they get the bonus content sorted out for you, sincerely, but considering the vast number of people who preordered last month and can't even get the actual expansion pack, I also sincerely hope that they are prioritizing fixing the download issue first and the bonus content second.

"Bluegayle;c-17938964" wrote:

"alanmichael1;c-17938956" wrote:
Yes, exactly the same on the German page. I guess we missed the limited edition.

I can understand that they want to promote selling via Origin - but WHY don't they just say that loud and clear???

Instead they whispered it. On EB website it does mention that the preorder is included. I'm not sure on CD keys. However it doesn't condone the action when there is a tweet saying "All" orders will receive the bonus.

I bought the game at Saturn, Germany's biggest electronics store chain, and the stack was almost sold out. I guess many teenage girls without credit cards will be very upset now.

"elanorbreton;c-17938951" wrote:

"Bluegayle;c-17938944" wrote:
@elanorbreton Let me know if you need backup. :D

Come help us storm their castle with pitchforks!!!

I wonder if it has anything to do with two separate Cot Liv showing in Origin. Do you all have this?

https://dl.dropbox.com/s/hz68p7go1if2a9t/Screenshot%202021-07-22%20192415.png?dl=0

I'm thinking they did the dirty on us and one version is for people who bought through Origin and one version is not.

Yeah I have this and I bought from CD Keys. I wasn't overly bothered about the bonus content to be fair. If you read the descriptions on More Info, the game without 'Expansion Pack' lists the bonus content, whereas the one with 'Expansion Pack' doesn't. This is definitely intentional, I don't think we will be receiving the content.

I am not seeing the bonus items in my game either. I did buy my game from Origin, and it does show that the items are unlocked. Either I don't know where to find them in game, or they are not there. I assumed I would find the bicycle with the other bicycles.

Edit: And now they are there. I guess in my case it's just another glitch caused by the DNS outage. I swear they weren't there earlier!

"Holiday;c-17939002" wrote:
If you read the descriptions on More Info, the game without 'Expansion Pack' lists the bonus content, whereas the one with 'Expansion Pack' doesn't. This is definitely intentional, I don't think we will be receiving the content.

You are right, I never noticed that. But they shouldn't promise something and then not deliver, I think they need to give us all codes for the pack with the extra content.

https://dl.dropbox.com/s/9ipyk2pofhp4e9k/EA%20Help.png?dl=0

Yeah it looks like deliberate misinformation when they aren't being clear that there are different versions of the pack out there. I wouldn't have bought the pack where I bought it if I knew the information, simple as that.

I tried to get some answers through EA support, and they seem to be saying that they intend to fix the issue. Not sure I believe them, but hey lets hope.

I'm so sad about this. I pre-ordered from CD Keys and didn't realize that I wouldn't get the bonus content. I hope they fix it. I was going to do EB but I didn't think they'd get it to me until Monday or Tuesday so I went with CD Keys.