Forum Discussion
LisaJoffe02
10 months agoSeasoned Newcomer
I have no other choice. I was on the page you posted and my situation was not covered there. There's also no email address to contact. This forum is the only place I can write to.
Do you have a contact email for support?
- EA_cuervo10 months ago
Community Manager
We don't have one email address that you can contact directly. However, you should be able to create a case through EA Help and get in contact with support.
How to chat with EA Help
- Log in to your EA Account.
- Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
- Select Chat with us or Start chat.
- Fill in the contact form with your:
- first name
- last name
- platform
- subject (a short description of your issue)
- attachments (e.g. screenshots, documents, links).
- Select Send.
- A chat window will open when you’re transferred to an advisor.
After you contact us, we’ll create a case for you. You can view it and keep track of updates in My Cases. You’ll be notified of changes to your case via email.