Forum Discussion

Pakpaox's avatar
Pakpaox
Rising Newcomer
2 months ago

Can’t pay my order

I ordered DLC The Sims 4 for 5 pack, it didn’t work but they  are pending payment  again and again  . So i cannot get through to the pay my game . How can I fix it?    
EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
2 months ago

Heya Pakpaox 

Really sorry to hear this, to prevent potential issues with your account I would recommend not attempting further purchases until this can be resolved.

For this specific issue you'll want to reach out to an advisor at Help.ea.com for assistance, we have no visibility into this type of issue from the forum side. 

About The Sims 4 General Discussion

Join lively discussions, share tips, and exchange experiences on Sims 4 Expansion Packs, Game Packs, Stuff Packs & Kits.33,526 PostsLatest Activity: 6 months ago