The game had crashed 7 times on me over the weekend, after gotten Snowy Escape on the PS4. Both the game and the PS4 are up to date. All my sim was doing was eating something that was made in the hot ...
This issue was to have been fixed for both consoles the week following the release of Snowy Escape. If you are still having this issues please direct your problem to EA.com/help bug report. They will see your bug report and look into it. They can't ignore the problem because it costs EA lots of money if they do. And they are into making a profit, not shelling out money.
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